LED Light Display Status

 

LED Light of Command Tower

 

Light Display

 Blue light 

flashes slowly

 Blue light 

flashes quickly

 Red light 

constantly on

 Green light 

constantly on

 Blue light 

constantly on

 Pink purple light 

constantly on

LED off

Status

Not connected

Low power

Charging

Fully charged

Connected pairing

The machine is on, charging  but not fully charged

LED light is damaged

Solution

Pair again

Recharge

 

 

 

 

Return to manufacturer for repair


Robot LED Light

 

Light Display

 Blue light 

flashes slowly

 Blue light 

flashes quickly

 Red light 

constantly on

 Green light 

constantly on

 Blue light 

constantly on

LED off

Status

Not connected

Low power

Charging

Fully charged

Connected pairing

LED light is damaged

Solution

Pair again

Recharge

 

 

 

Return to manufacturer for repair


Control Board LED Light

 

Light Display

 Orange light 

flashes

 Orange light 

constantly on

Status

Executing instruction

Command Tower is not working


Controller LED Light

 

Light Display

 Blue light 

flashes slowly

 Blue light 

flashes quickly

 Red light  

constantly on

 Green light  

constantly on

 Blue light 

constantly on

LED off

Status

Not connected

Low power

Charging

Fully charged

Connected pairing

LED light is damaged

Solution

Pair again

Recharge

 

 

 

Return to manufacturer for repair


Steps to Re-pair the Command Tower and MatataBot

 

 

 

Robot Movement Malfunctions

 

Interrupted MatataBot wheel movement:

 

Unable to move / stuck when moving / squeaky sound when moving.


Solutions:


Check the wheels for stuck objects, and gently roll the wheels manually;


Charge the MatataBot and try again after charging;


If it fails, return the machine to the manufacturer.


Inaccurate MatataBot movement:

 

Fails to move straightly / severe irregular shapes drawn by it / inaccurate angle.


Solutions:


Refer to "Methods of Correcting Angle and Distance" for optimization;


Slight inaccuracy is normal.  If serious inaccuracy occurs, please return the machine to the  manufacturer for repair. (You can also contact Matatalab staff for more inquiries).

 

 

Instruction Execution Failures

 

MatataBot Fails to Execute Instructions

 

Press the play button and listen to whether the MatataBot makes a "ding" sound to distinguish the scenes.


Scenario 1:

No "ding". This could be a bluetooth connection issue with the Command Tower and the MatataBot.

Solutions:

  • Check whether the machine is turned on through the system indicators;

 

  • Check if Command Tower is successfully started. If yes, Command Tower will play the start-up music, and the control board indicator will change from orange BLD to constant-on orange LED. Command Tower will restart if it fails to boot;

 

  • Check whether bluetooth is connected according to the status of the system indicator light (If Command Tower and the MatataBot system indicator lights are constantly on, then the bluetooth is successfully connected). If bluetooth is not connected, you can try to pair them again.

 

  • If the malfunction persists, then return the machine to the original manufacturer for repair.


Scenario 2:

There is a “ding” sound. The sound indicates that the MatataBot has received the bluetooth signal, and there may be a recognition problem or a problem with the MatataBot wheel.

 

  1.  "Recognition Problems" Solutions:
  • Check whether the control board is covered by highlights or shadows, and then change the position of the Command Tower to elsewhere with normal light and try again. If it does not work, move to step 3.

 

  • Check whether execution failures occur occasionally. If so, please move the coding blocks to the center area of the control board and observe if the execution is successful. If not, go to step 3.

 

  • Press and hold the play button for 10s.  When the play button is released, the MatataBot will make a "ding" sound. Then return the machine to the manufacturer for repair.

 

  1. Wheel Problem Solution:
  • Please return to the solution 1 on the above mentioned robot movement malfunction.

 

Charging & Battery Issues

 

Charging & Battery Issues (Command tower / MatataBot/ Controller)

 

Charging Failure

 

Solutions:

  • Replace the connection cable and power adapter. Please do not connect the computer for charging;
  • Check whether the system indicator light is red during charging. When fully charged, the light shall turn green;
  • If it does not work, please return the machine to the manufacturer for repair.


Short Battery Duration


Solutions:

  • Charge fully until the light turns green;
  • The controller may continue to consume power due to a failed shutdown. If the controller has an unreasonably short battery life, you can upgrade the new version through MatataCode;
  • If it is still unresolved, please return it to the original manufacturer for repair.

 

 

Upgrade Issues

 

ST-LINK upgrade abnormal (for SN: 1807 batch)

 

 

Solutions:

  • Please check if the MatataBot is turned on;
  • Please check if ST-LINK is inserted backward;
  • Please check if the driver is installed;
  • If unresolved, return the machine to the manufacturer for repair.

For specific steps please refer to: https://shimo.im/docs/wYJxKqGqjHJHDRcX/read


How to Switch On and Off after a MatataBot Upgrade Fails

 

Solutions:

  • Wait until the MatataBot is automatically turned off after the battery dies;
  • Fully charge the MatataBot until it functions normally;
  • To completely solve the problem of upgrading stuck, the MatataBot needs to be upgraded to a new version of the firmware. Refer to the MatataBot upgrade steps.

Specific steps: https://shimo.im/docs/DCDVHtDQ8HDxHYjV/

 

Other Issues

 

The Controller Cannot Connect to the Command Tower

 

Solutions:

  • Check which mode the controller is in. Only in Sensor Mode can it be connected to the command tower or MatataCode.

Problems with Boot Failure (Command Tower / MatataBot/ Controller)

 

Solution:

  • Charge the device until the light turns green. If not, return the machine to the manufacturer.

 

Reminder:

If you have another set of normally-functioning machines on hand, you can exchange pairs to identify which parts need to be sent back to the factory.